Privacy Policy

Last Updated: June 1, 2025

1. Who We Are

PestShield Pro LLC ("PestShield Pro", "we", "us", "our") is a licensed pest control company registered in the State of Arizona, with our principal business address at 15423 W 100th Terrace, Lenexa, KS 66219. We hold Arizona Department of Agriculture Commercial Pesticide License #AZ-2009-1847.

For privacy-related matters: info@pestshieldpro.site · (913) 416-1205

2. Personal Information We Collect

Information You Provide

When you request a free inspection, submit a contact form, call us, or enter into a service agreement, we may collect your full name, home or business address, email address, telephone number, property details, descriptions of your pest problem, and payment information for completed services.

Automatically Collected Information

When you visit our website, we automatically collect your IP address, browser type, pages visited, session duration, and referring website. This is used solely for site improvement and analytics.

Cookies

We use essential cookies for site functionality and optional analytics cookies with your consent. You may decline non-essential cookies using our cookie bar or your browser settings.

3. How We Use Your Information

• To respond to free inspection requests, enquiries, and service calls
• To schedule inspections, treatments, and follow-up visits
• To process payments and send invoices for completed services
• To send appointment reminders and treatment follow-up communications
• To send marketing emails and seasonal pest alerts (with your consent only)
• To improve our website and customer experience
• To comply with applicable federal, state, and local laws including EPA record-keeping requirements

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Legal Basis for Processing

We process your personal data based on: your consent (for marketing communications and optional analytics cookies); contractual necessity (to deliver pest control services you have engaged us for); legitimate interests (to respond to enquiries and operate our business); and legal compliance (as required by federal and Arizona state law).

5. Data Sharing

We may share your information with licensed technicians and subcontractors delivering your treatment (limited to what is necessary), payment processing providers, scheduling software providers, and email delivery platforms. All third parties are contractually required to maintain appropriate data security. We may also disclose data as required by law or court order.

6. Data Retention

Service records are retained for seven years following project completion, consistent with Arizona business record-keeping requirements and EPA applicator record requirements. Marketing contact data is retained while your subscription is active. General enquiry data is retained for 12 months.

7. Your Rights (including California CCPA)

You have the right to access, correct, delete, and opt out of the sale of your personal data. PestShield Pro does not sell personal data. California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any right, contact info@pestshieldpro.site. We respond within 30 days.

8. Security

We implement appropriate technical and organisational security measures to protect your data. Our website uses HTTPS encryption. Access to personal data within our organization is restricted on a need-to-know basis. No transmission method is 100% secure; we will notify you promptly of any breach affecting your rights.

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to active clients by email. The "Last Updated" date above reflects the most recent revision.

10. Contact